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The Tilta Platform Portal is your central dashboard for monitoring buyer activity, inspecting credit facility decisions, and diagnosing order or invoice issues. You can access separate portal instances for production and sandbox environments, each secured with a unique token provided during your onboarding.

Accessing the portal

Log in using the unique token Tilta provided during onboarding. If you have not received your token or need it reset, contact your Tilta onboarding contact.
Use the sandbox portal at admin.tilta-sandbox.io for all development and testing activities. The sandbox environment is fully isolated from production data.

Buyers view

The buyers view gives you a complete picture of every buyer you have registered. For each buyer, you can inspect the status of their credit facility, track utilization against the approved credit line, and drill into all associated orders.

What you can see

  • Buyer list – All buyers you have onboarded, searchable by name or external ID.
  • Facility status – Whether a buyer’s credit facility is active, pending, frozen, or rejected.
  • Utilization – How much of the approved credit line is currently in use.
  • Associated orders – All orders linked to a buyer, including their current payment statuses.

Credit facility risk decisions

When Tilta’s automated underwriting engine evaluates a buyer, it returns a risk decision. The table below lists every possible decision, explains what it means, and tells you what action to take.

Orders view

The orders view lets you browse every order submitted through your integration. For each order you can review line items, order amounts, and the current payment status – giving you a full audit trail from purchase intent through to final repayment.

What you can see

  • Order list – All orders across all buyers, filterable by status, date range, or buyer.
  • Line items – The individual products or services included in the order.
  • Amounts – Gross, net, and tax amounts expressed in minor currency units.
  • Payment status – Whether the associated invoice has been captured, paid, or is overdue.

Order error codes

If an order cannot be created or processed, the API returns one of the following error codes. Use this table to diagnose the issue and take corrective action.

Invoice error codes

Invoice errors occur when Tilta cannot capture financing for an order. The table below describes each error and how to resolve it.
When troubleshooting errors in the portal, cross-reference the error code shown in the UI with the API response body for additional context. The response body contains a human-readable error field that narrows down the exact cause.